Frequently Asked Questions (FAQ)
What about more than 100 users?
Every tier includes up to 100 users. You may purchase multiple packs. If you need to mix an match tiers, that is also possible. Volume pricing available.
What if I'd like to add more users later?
That’s great and not a problem! We can true up at the end of the month when the overage occurs and provide pro-rated billing. You can always keep track of active users with our compliance report tool.
Do I need a license for each device?
No! A license is considered to be associated with an email address. It can be used on multiple devices such as an iPhone, Android, Outlook and Web Client. Please note that these licenses do not cover 3rd party systems such as Salesforce which has it’s own pricing.
Is annual pre-payment required?
Yes. We’ve found customers who commit to a year of service have the best results. However, keep in mind that you get a 14-day free trial. We can bill via credit card or invoice.